Canon iP7260

I was told you could use andriod tablet but it doesnt cant even find an app for pixma ip7260 not happy waste of money , I'm not satisfied at all havent brought refills as i cant use the damn ones that are in it.... definitely not impressed with canon at all

Brother HL-1110

In need of a simple, uncomplicated printer to use in conjunction with my laptop, I visited Harvey Norman's store, in Alice Springs, to examine their variety of offerings.

The salesman finally recommended a Brother H L 1110 machine, saying it was "simplicity itself." 

"Is it easy to set up?" I asked.. "I'm pretty much technologically illiterate."

"Easy as pie," I was assured. "Just put in the disc and away it goes. It installs itself."

Paying $47.00, I hurried off h ome to set it up so it would be ready for use in an hour or so.

To set up the printer I noticed a USB cord was required. No USB cord was supplied. 

I phoned the Harvey Norman salesman.

"The brochure says I need a USB cord to set up the printer."

"That's right," he agreed.

"There's no cord in the box," I told him.

"That's strange," he said. "If you look around, you might find another USB cord somewhere."

With a borrowed cord, I proceeded with the activation procedure.

Fitting the ink carrier and following advice provided on the installation disc, I did a test printing by pressing the indicated button.

Nothing happened. The machine seemed to be sleeping peacefully.

I noticed a "help" section. On the computer, I contacted the website as recommended by Brother and dutifully described the difficulty I was having in getting the printer up and running. Up came a printed response. If the technician was able to help me with my problem, how much money would I be prepared to pay. I responded agreeable in spite of my discomfort.

I was then asked to provide my Mastercard number and other necessities, including am amount of money I was prepared to pay the unidentified "technician." 

Immediately I aborted the web page.

Returning to the Harvey Norman store, in Alice Springs, early the next morning, I informed the salesman of my misadventures, asking him if a USB cable was absolutely necessary for the installation of my Brother printer.

"Yes, of course, it is," he nodded.

"So why wasn't a cord provided?" I wanted to know.

"Well," he shrugged helplessly, "I suppose you will have to buy a USB cable separately."

I argued: "Why should I have to do that if the cord is an essential part of the machine's function?" 

Another non-committal shrug.

So I paid out $18.00 for a USB cable.

"The real price is $19.00, but I'll knock off a dollar for you," he grinned benevolently.

The cable securely attached between the computer and HL 1110 printer. I pressed the printer's green button to activate a test printing. No rumblings of internal activity, no humming or noises of internal awakening ... just a softly blinking green light, and the brand new printer that appeared to be happily dead

Brother MFC-J6520DW

I purchased this printer and was relatively happy with its performance (my expectations are not high). However 2 months past the warranty period it just stopped working - as in couldn't even turn it on. The power supply from my end was not an issue. Don't waste your money on Brother products.

Brother MFC-9140CDN

Most expensive printer I have ever bought. Goes through expensive ink quickly, leaves a permanent ink mark on 3 spots of the page and now leaves a dented column down the left side of the page. Don't use it that often, going back to a Cannon as this one is a major con!

Kogan Agora Smart LED

First issue was these guys made no attempt to deliver the TV as promised. I had to borrow a car and travel to a Post Office 10 km away. plus lug it about myself. Customer service couldn't care less. Now I can't get the TV to stay tuned to any channels. Each time it is turned on I have to re-tune it and then it's anyone's guess what channels I end up with. Then without warning it just loses all connectivity with the digital signal. Plugged my old system back in to make sure it wasn't the antenna, and that is working. It doesn't even work like a TV, let alone a smart one. Looks like I paid for a black screen. Want to return it but I'm sure that would be another drama. Will never purchase from Kogan again and will certainly tell others what I have experienced

Panasonic DS610 Series

Panasonic's Customer Care doesn't care for customers

What would you think if Panasonic themselves told you that their TVs only last just over 5 years, even if that TV was the top of the line 'flagship' (their words) Full HD model available and you paid $2750 for the TV? Well that is what happened to us. After 3 years and 3 months our screen stopped working. Their repairers could not repair the TV, and Panasonic told us that the TV had a manufacturing fault, IE it wasn't built correctly. But even though it was entirely their fault, no fault of ours whatsoever, they wouldn't offer a full refund, which is available to us under the Consumer Law. Instead they offered just over $1000. 

We believe we were reasonable, actually taking in to the fact that we had the TV for just over 3 years, so we sourced an independent life assessment for a TV. TR2016/1, a legislative endorsed product produced by the ATO puts the life of a TV at 10 years. This is also replicated in the rental properties guide. Based on this we thought a fair evaluation would be in the order of just over $1800. We even asked for a replacement, and a TV that didn't quite meet the specs of our old TV, but they stated none were in stock. We found this interesting because we could find multiple retailers selling the TV - TH-58DX700A. Instead they stuck to THEIR valuation of $1048, “due to the time you have had it and usage” (direct quote), even though the consumer law states that if the business fails to give you a free repair within a reasonable time or cannot fix your problem, you can:

get it done elsewhere and pass on the costs to the business

ask for a replacement

ask for a refund.

They also stated that they believe the TV should only last 5 years, hence the offer of just over $1000. We will be pursuing the issue via fair trading and if required small claims court, The Checkout on the ABC might also find this story interesting, but if you want your TV to last, buy another brand.

Hisense LED Series 3

As a television, it worked well. Had many items like Freeview which other big names did not have, at that price. Remote was sluggish, but not too bad. Had a Control button on for Netflix on the remote, which was good. Sound was actually quite loud and good, didn't need a soundbar. Did not register my external hard drive when plugged in though. It was actually not a bad TV as my last TV was a 1990s Trinitron, but the reason it is bad, is because it is just slightly over a month, and i am not able to control it with my remote. After troubleshooti ng using the Hisense Helpdesk, conclusion is that the TV sensor is damaged. I can't even control the TV with my phone. Had to do it manually at the back of the TV. Can tell where they cut costs to make this TV so cheap, it only had a UP-Down-Let-Right button at a very hard to reach area to control the TV ( Realised that the up down left right button also used by major brands, so guess is best practice). Sent an email to Hisense HelpDesk but no response. Will be returning the TV, which is unfortunate as it was a good tv when things were working. Good that they have 3 years warranty, but would be beneficial only if someone actually actions on the claims